FAQs
2.
Please explore the FAQs page for a solution to any issue you may have with ShadowSense products.

Software

Currently we natively support the following operating systems: Windows XP/XPe, Windows Vista, Windows 7/7 Embedded, Windows 8/8 Embedded, Linux, Mac OS and Android. (Android requires the HID – Multi-touch libraries to be built into the Kernel for Multi-touch capabilities.)

Category: Software

While ShadowSense does not need any external software to operate, it does have many powerful features and parameters that can be adjusted to help improve the operation of the touch screen in a number of different and arduous environments. Parameter adjustments are made using a program called Dashboard. As well as providing customers with the ability to easily modify the operational behavior of the touchscreen, it also contains sections for diagnostic testing and upgrading of the controller’s firmware. Changes made and saved via Dashboard are stored in the touch frame controller so the Dashboard program itself does not needed to be installed on the host PC. Dashboard only exists as a Windows application at this time. If you have a requirement for Dashboard, please contact your ShadowSense supplier or integrator for more information.

Category: Software

No. ShadowSense has no need for external software to be loaded.

Category: Software

ShadowSense does not need external drivers loaded onto your computer to allow it to work. It uses the drivers already installed in your computer’s operating system. Just plugging the USB into the computer is all that is needed to allow ShadowSense to work.

Category: Software

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